Returns & Exchanges

At MEDITHERAPY, we want you to be completely satisfied with your skincare journey. If our products do not meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Safely pack your items in their original packaging, ensuring that all seals are intact and the products are in their original condition.

• 3.
  Ship the Items

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.